FREQUENTLY ASKED QUESTIONS

You are not alone. 50%+ of men experience some form of ED in their life. We're here to help.
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WHAT YOU NEED TO KNOW

See below for commonly asked questions regarding insurance, HSA, office visits, and more.

What to know before your visit.

We’re not embarrassed. And you shouldn’t be, either. This is what we do (and effectively treat) every day. In order to be the most effective, we depend on our patients to be honest with our professionally trained medical staff. It’s how we get results.

Many factors affect your sexual health, and we can likely guarantee results on your first visit if you are open and honest with us. And rest assured: your visit is entirely confidential and we take our patients’ privacy rights very seriously.

What should I bring to my appointment?

  • Medical History/List of Medications: We tailor our medications to your unique needs, so whenever possible we want to know what conditions or medications might be contributing to your situation.
  • Driver’s License or government-issued photo ID
  • Form of Payment: We accept Visa, MasterCard, American Express, personal check, or cash. We do not process insurance in the office.
  • Your Partner (optional): We welcome our patients’ partners as they often provide our medical providers with additional information or insights that can help us treat the condition effectively.

What does an office visit cost?

Your office visit is only $99. During your initial office visit, you will receive a confidential consultation from a licensed Ohio medical provider, a complete diagnostic blood test that includes testosterone and PSA levels, a test dose of medication if medically advised.

Can I use HSA for payment?

Yes, many of our patients use HSA accounts to pay for treatment. We accept Visa, MasterCard, American Express, personal check, or cash. We do not process insurance in the clinic.

What does insurance cover?

We're on your side, not the insurance companies.

Men's sexual health and well-being often fall under the “wellness-based” category, making it less likely to be covered by insurance providers who prioritize “medically necessary” treatments. But fear not, we've got your back! We'll provide you with the necessary documentation for insurance claims, just in case it's covered.

Our primary focus is you! Waiting for insurance approvals can slow you down from getting the care you need, and that's not what we're about. We're here to serve you promptly and effectively.

Will my privacy be maintained?

Yes. We go to great lengths to protect your privacy, whether it’s handling the majority of our tests and lab results in-house or using the latest encryption technology to protect our patients’ medical records. Our patients’ privacy is our top concern. If you would like to know specifics regarding your privacy, please don’t hesitate to contact us.

Who will be treating me?

Our team of sexual health specialists have extensive experience treating conditions like erectile dysfunction, premature ejaculation, low testosterone, and others. The cornerstone of our business is our discreet, professional staff. When you visit Tri-State Men's Health, you can expect to be treated by a licensed medical provider who specializes in men's sexual health.

What are your hours of operation?

We are open Monday-Friday from 8:30 AM – 5:00 PM. Walk-ins are welcome until 3:30 PM, but please consider scheduling an appointment with us to ensure minimal wait times.

Where are you located?

Our West Chester, Ohio office is located at the following address:
7795 Discovery Drive, Suite C
West Chester, Ohio 45069

Our Louisville, Kentucky office is located at the following address:
950 Breckenridge Lane, Suite 270
Louisville, Kentucky 40207

Our Dayton, Ohio office is located at the following address:
1430 Oak Court, Suite 303
Beavercreek, Ohio 45430

Our Hilliard, Ohio office is located at the following address:
4363 All Seasons Drive, Suite 101
Hilliard, Ohio 43026

Our Westerville, Ohio office is located at the following address:
110 Polaris Pkwy., Suite 210
Westerville, Ohio 43082

Our Crestview Hills, Kentucky office is located at the following address:
2900 Chancellor Dr., Suite 201
Crestview Hills, Kentucky 41017

OUR LOCATIONS

This website is for informational purposes only and is not designed to provide medical advice. All information presented is intended for informational purposes only and not for the purpose of rendering medical advice. Statements made on this website have not been evaluated by the Food and Drug Administration. The information contained herein is not intended to diagnose, treat, cure, or prevent any disease. An individual patient's results to the treatments described in this website may vary. Do not rely on this website to diagnose or treat any medical condition. If you have a medical emergency, call emergency services, your doctor, and/or go to a hospital immediately. BY ACCESSING AND USING THIS WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE FULLY READ AND AGREE TO ACCEPT EACH OF THE TERMS OF USE SET FORTH HEREIN.
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A Promeniq® Restorative Health Practice
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